AI Agents

AI agents combine model reasoning with tools, rules, and workflows so software can take controlled steps for a user.

Best business use cases

  • Research and reporting
  • Inbox and ticket assistance
  • Operations follow-up tasks

Common tools and stacks

OpenAI or AnthropicTool APIsWorkflow engineHuman review queue

Common risks or failure points

  • Unclear permissions
  • Runaway actions
  • Missing approval steps for sensitive work
Use this topic as a starting point for scoping. A builder should still confirm data access, security needs, expected volume, and review steps before implementation.